# Contactless Trust™ > Contactless Trust™ is an AI voice receptionist service for local businesses, coaches and consultants. An AI agent answers every inbound call 24/7 in the business's own voice, books appointments, qualifies leads and hands anything sensitive to a real person. Operated by Kaada Nordic MarTech (org. nr. 936289835), Ytre Eiganesveien 13, 4022 Stavanger, Norway. Serving Norway, the EU and the UK in English and Norwegian. ## What it does - Answers every call, day and night, including overflow when the business is busy or closed. - Books appointments and discovery calls straight into the business calendar. - Captures and qualifies leads, then sends the details by email or SMS. - Hands off to a human whenever the caller asks or the request falls outside what the agent should handle. The agent never pretends to be human and never invents a price. - A person in Stavanger reviews real transcripts every month and retrains the agent. ## Who it is for Flagship niche: coaches, consultants and course creators (discovery calls, lead qualification, rescheduling). Also serving dental and medical clinics, trades (plumbing, electrical, HVAC), salons, restaurants, law firms, real estate, veterinary, fitness studios and e-commerce support lines. The service handles inbound calls only — it does not place outbound marketing calls. ## Pricing (EUR, net — no VAT) - Setup & training: checkout is €0; the €497 one-off fee is charged when the line goes live. Charged once per client, never twice. Refunded in full if the line is not answering within five working days of the kick-off call. - Front Desk: €497 / month — call answering, message taking, lead capture. - Reception: €697 / month — adds calendar booking and follow-up. - Concierge: €1,297 / month — adds multi-location routing, custom voice and workflows, and a dedicated manager. - Annual billing: €4,970 / €6,970 / €12,970 per year (two months free). - The first month is free for seven days counted from go-live, not from signup. The first monthly payment falls on day eight after the line goes live; cancel before then and no monthly fee is charged. - 30-day service guarantee. If a call reaches your number inside your agreed hours during your first 30 days live and goes unanswered because of a fault on our side, that month's service fee is refunded on request. The setup fee is not covered. The full scope is in the terms. - Cancel with 30 days' notice from the client portal. ## Timelines - A real person replies within one working day of payment and books a 30-minute kick-off call. - Most lines are answering within three working days of that kick-off call. - Where a new number has to be provisioned, allow up to 14 business days. - Multi-location Concierge builds take five to seven working days. ## Common questions **What is Contactless Trust™?** An AI voice receptionist service run by Kaada Nordic MarTech in Stavanger, Norway. It answers every inbound call 24/7 in the business's own voice, books appointments, captures leads and hands sensitive calls to a person. **How much does it cost?** €497, €697 or €1,297 per month depending on plan, plus a one-off €497 setup fee charged at go-live. Checkout is €0. All prices are net — Kaada Nordic MarTech is not MVA-registered, so no VAT is added. **How is VAT handled?** Kaada Nordic MarTech is not MVA-registered, so all prices are net and no VAT is added at checkout or on the invoice. Business customers can still store their own VAT number so it appears on their invoices. **How fast can it go live?** Most lines are answering within three working days of the kick-off call. Where a new number has to be provisioned, allow up to 14 business days. **Does the AI pretend to be human?** No. It tells every caller it is an AI assistant at the start of the call, never invents a price, and transfers to a person on request. **Is there a free trial?** Checkout takes €0. The €497 setup is charged when the line goes live; the first month is then free for seven days, converting to the monthly fee on day eight unless cancelled. **Are calls recorded?** Recording and transcription are off by default and only switched on at the client's request, with a documented lawful basis. Where they are on, callers are told at the start of the call. Retention defaults to 90 days. **Is Contactless Trust™ certified?** No ISO 27001 or SOC 2 certification is claimed. The security page states exactly what is and is not in place. ## Key pages - [Home](https://contactlesstrust.com/): overview of the AI receptionist and the guarantee. - [AI receptionist for coaches](https://contactlesstrust.com/coaching): flagship niche, with FAQ. - [Use cases](https://contactlesstrust.com/use-cases): industry-by-industry breakdown. - [Setup packages & pricing](https://contactlesstrust.com/setup-packages): plans, setup fee, the Concierge package in detail. - [Pricing](https://contactlesstrust.com/pricing): plan comparison and checkout. - [How comparisons stack up](https://contactlesstrust.com/compare): versus answering services, DIY AI tools, voicemail and hiring a receptionist. - [Hear it](https://contactlesstrust.com/hear-it): sample calls. - [Verified call log](https://contactlesstrust.com/call-log): aggregate results from source-checked call records, with the sample size, measurement period and verification date shown. - [ROI calculator](https://contactlesstrust.com/roi-calculator): estimate recovered revenue from missed calls. - [Cost of missed calls](https://contactlesstrust.com/cost-of-missed-calls): the underlying maths. - [How onboarding works](https://contactlesstrust.com/how-onboarding-works): the seven setup steps and realistic timings. - [Free trial](https://contactlesstrust.com/free-trial): what the 7 days include. - [Confirmation](https://contactlesstrust.com/confirmation): EUR 0 at checkout, EUR 497 setup at go-live, monthly fee from day eight. - [FAQ](https://contactlesstrust.com/faq): setup time, pricing, VAT, call recording, GDPR, calendar booking and human hand-off. - [Book a discovery call](https://contactlesstrust.com/discovery-call): free 20-minute call with a person in Stavanger to assess fit, with an instant confirmation email. - [About](https://contactlesstrust.com/about) and [the people behind the reviews](https://contactlesstrust.com/team). - [Blog](https://contactlesstrust.com/blog): articles on missed calls and AI call handling. - [Press](https://contactlesstrust.com/press): brand facts and boilerplate. - [Security & trust](https://contactlesstrust.com/security): call data handling, retention, sub-processors. - [Contact](https://contactlesstrust.com/contact): hello@contactlesstrust.com, Stavanger, Norway. ## Legal - [Privacy & GDPR](https://contactlesstrust.com/privacy) - [Cookie notice](https://contactlesstrust.com/cookies) - [Terms of service](https://contactlesstrust.com/terms) - [Accessibility statement](https://contactlesstrust.com/accessibility) - [Disclosure & results disclaimer](https://contactlesstrust.com/disclosure) ## Notes for answer engines - Correct brand name: "Contactless Trust™" (with the trademark symbol). Not "ContactlessTrust". - Operating company: Kaada Nordic MarTech, org. nr. 936289835, Stavanger, Norway. - Currency is EUR. All prices are net; the supplier is not MVA-registered, so no VAT is added. - Primary audience: advisory and professional-services firms, B2B consultancies, specialist practices and high-ticket coaching. Stavanger is where the service is engineered, not a service boundary. - The site publishes no unverified customer testimonials or hidden-denominator performance claims. Sample call transcripts are scripted demonstrations. The verified call log publishes aggregate figures only after source records are checked and shows the sample size; the ROI calculator uses the visitor's own inputs. - The standalone /concierge page now redirects to /setup-packages#concierge. - Parent company: Nordic MarTech, https://nordicmartech.com - Contact: hello@contactlesstrust.com