The agent answers. These people keep it sharp.
Contactless Trust™ is founder-led from Stavanger, Norway. Behind every line there is a person who reads the transcripts, rewrites the scripts and picks up when you call — not a ticket queue.
Fredrik Asche Kaada
Founder & Lead Strategist — Stavanger
Fredrik founded Kaada Nordic MarTech, the AI visibility practice behind Contactless Trust™. He has spent more than a decade leading projects, teams and communications — from UN conference communications in Geneva to brand strategy for Norwegian organisations — and now builds the systems that make small businesses easy to find, trust and reach.
He personally leads the monthly review for every customer line: reading transcripts, tuning scripts and making sure the agent sounds like your business — not like a robot.
hello@contactlesstrust.com →Vetted specialist partners
Voice engineering, integrations and telephony are delivered with a small network of specialist partners — each chosen for one discipline, so capacity scales without the quality bar moving. Every line is still reviewed and signed off by Fredrik before it goes live.
What a human does to your agent every month.
We read the real transcripts
Every month a person — not a dashboard — reads a sample of your agent's actual calls, looking for the questions it fumbled and the answers that sounded off.
We rewrite the script
New services, changed prices, seasonal hours, a question callers keep asking — the script and knowledge get updated so next month's callers hear the right answer.
You hear what we found
A short, plain summary: what went well, what we changed, and what we suggest next. Changes to prices, hours or services are retrained the same day you send them.
Request a review call.
Already a customer and want your agent reviewed or retrained? Thinking about it and want to talk to a person first? Send the form — a human replies within one working day.
Not a customer yet? See plans and pricing →